chrispallett.co.uk

My rather humble home is a quaint converted coach house in Shrewsbury. Recently making improvements to the grade two-listed property, we had to enrol the expertise of a local electrician.

On inspection we learnt the main supply entering the property was the wrong type of cable and unsuitable. The cost of the remedial works was four figures.

Taking technology and your average business, it would be nice to describe a picture that is different to our home improvement experience. Sadly this is not always the case. Read→

There has been an interesting twist to the end of my week; with the fall of a local business and the rise of a new company, as the guy behind the outfit makes a fresh start.

Why this business has failed is not yet clear, the real reasons will no doubt come out over time. It may have deserved to fail or it could have just been rotten luck.

There are always moments running your own business when those seeds of doubt set in and heck, I’ve had plenty of those and they aren’t fun. Yet I can only begin to imagine what is going through the mind of people behind this failed business.

Maybe... Read→

Files strangely vanish, funny messages pop up on the screen and your mouse suddenly stops working for no explainable reason. Nodding your head in agreement I imagine. Seen this happen on your own computer?

It’s always easy to blame the computer for what appears on the screen – meaningless information or moments of ‘the computer says no’.

The problem is, your computer only knows about the things you tell it. It behaves according to what buttons are pressed, outcomes are produced solely on the information you provide it.

Read→

On the Daily Mail website last month a story was published citing PC World and Currys voted as the worst places to buy a computer on the high street.

Nearly seventy percent of the business at Bespoke Computing Ltd is a repeat sale, so you have to ask: what do PCW and Currys get so fundamentally wrong?

Would better customer service get them a better reputation and more sales?

Read→

During an interview for BBC Radio Shropshire about a month or so ago, I boldly attempted to sum up my perception of the UK economy and the current recession.

At the top end of the scale we had the successful businesses, companies that were growing and going places. Looking at recent financials I’d like to think my own business to be in this category.

At the opposite end, we placed those companies that are struggling. Business owners are making their staff redundant and losing money by the bundle.

... Read→